For leaders whose best work keeps getting stuck

Make the system visible. Keep the judgment human. Leave the team able to run it.

When decisions stall, handoffs break, or AI creates more work than it saves, we find the real friction, redesign the way work moves, and build capability that sticks—without another transformation theater.

GSA Schedule · Find–Fence–Forge™ · Paid sessions that start with the mess, not a polished brief

PEOPLE
AUTHORITY
KNOWLEDGE
RESOURCES

WAYS TO GET STARTED

Start with the problem in front of you.

These are entry points into our services, not the full extent of our capabilities. Choose focused advice, a written diagnostic or a scoped organizational engagement.

ONE PROBLEM · 25 MINUTES

Untangle It

Talk through a live bottleneck with an Acute Incite principal. Leave with a sharper problem statement and a next move.

$147 one-time

See session details →

WRITTEN FINDINGS · 45 MINUTES

Applied Systems Diagnostic

Use a short intake and diagnostic conversation to examine a recurring problem. Receive a written action brief with priorities and next steps.

$397 one-time

See diagnostic details →

TEAM OR ORGANIZATION

Larger organizational engagements

Discuss workflow redesign, practical AI adoption, decision rights or implementation support. We agree the scope, deliverables and fee before project work begins.

Scoped proposal

Discuss a project →

THE ACUTE INCITE METHOD

Your team does not need more AI noise.

It needs a better way to work.

Find–Fence–Forge™ is a practical method created by Krystal Friesth and used by Acute Incite to reveal the real system, protect what must hold and build what people can own.

  1. Find

    See where time goes, handoffs break and useful knowledge gets stuck.

  2. Fence

    Decide who can say yes, what a person must check and what the new approach has to protect.

  3. Forge

    Try a better way to work and leave your team able to run it.

Find, Fence, ForgeLoose pieces of work are identified, protected by Human-Owned Zones and decision rights, and assembled into a practical operating model.01 FIND02 FENCE03 FORGEPEOPLEFRICTIONKNOWLEDGEWORKHUMAN-OWNED ZONEDECISION RIGHTSPEOPLEAUTHORITYKNOWLEDGERESOURCESFind what is true. Fence what must hold. Forge what comes next.
Narrated Find–Fence–Forge method
Watch with sound or follow the captions.
Find the real work and friction. Fence the decisions and non-negotiables. Forge a system the team can use and own.

TRY A SMALL FIRST STEP · FREE · NO SIGN-IN

Where does the work get stuck?

Choose a familiar problem. Try a practical AI instruction, check the result and see what the team needs to change around it.

Select a problem to open a worked example and copyable instructions.

PROOF OF WORK

Acute Incite delivery. Relevant team experience.

We distinguish work contracted and delivered directly by Acute Incite from the relevant experience current team members bring from prior roles and engagements. Both matter. They are not the same claim.

Acute Incite contracting

GSA MULTIPLE AWARD SCHEDULE

Contract 47QRAA22D001N

View GSA listing ↗

GSA Schedule information applies to Acute Incite, LLC. Team-experience figures below do not represent work contracted through Acute Incite unless explicitly stated.

Company engagement outcomes

No company engagement outcomes or quotes are published on this page.

Relevant team experience (not Acute Incite past performance)

These figures represent experience current team members have earned across prior roles and engagements. They are not presented as Acute Incite contract performance.

$1B+
portfolios optimized and transformed
5,000+
employees supported
80+
countries represented in the work
120+
complex system interventions
65+
large-scale facilitated events

EVIDENCE IN PRACTICE

These examples represent Acute Incite engagements and the prior work of current team principals. They show the kind of practical result the work is designed to create; not every example was contracted through Acute Incite.

MULTI-STAKEHOLDER DELIVERY

When a consequential effort has shifting stakeholders, the work can stall before anyone makes a wrong decision.

What we change: We make expectations, ownership and the decision path visible enough for people to move together.

“They managed shifting stakeholders with calm, clear direction and consistent expectations.”

STRATEGY INTO ACTION

When a plan sounds right but has not changed the work, it is still only an idea.

What we change: We turn the question into a practical working session with choices people can carry forward.

“The day moved my thinking around how we need to shape future efforts.”

FACILITATION UNDER PRESSURE

When the room is complex, the process has to create momentum without flattening the real disagreement.

What we change: We design the work so people can surface the hard parts, make useful calls and leave with a next move.

“There was never a moment that felt ineffective when they were leading.”

ACUTE INCITE LEADERSHIP

Two partners at the center.

Krystal and Eric lead Acute Incite’s transformation, client delivery and operating strategy. They assemble specialist expertise around the problem when the work calls for it.

EF

CEO & Partner

Eric Friesth

Eric leads Acute Incite’s client delivery and operating strategy. A management consultant and facilitator, he helps leaders make sense of complexity, align stakeholders and turn strategy into practical systems that hold under real-world pressure. His work connects institutional knowledge, human capability and disciplined execution so organizations can move from ideas to durable results.

KF

Chief Transformation Officer & Partner

Krystal Friesth

Krystal leads Acute Incite’s transformation practice, working across enterprise AI adoption, governance, organizational design and human-centered change. She helps leaders widen the aperture, make complex systems visible and translate emerging possibilities into practical ways of working. Krystal is also a Stanford Online AI-Driven Leadership facilitator and co-founder of theCommons Academy.

Core advisor bench

Acute Incite draws on a trusted bench of senior practitioners whose expertise can be brought into engagements when the problem calls for it. They extend our capacity across systems execution, enterprise adoption, talent and relationship strategy, and responsible data and AI innovation.

DR

Systems, Execution & Coaching Advisor

Dwayne Ross

Dwayne brings deep expertise in systems thinking, operational improvement, coaching and execution. His work is informed by the Theory of Constraints, ISD certification and his credential as a Certified GROW Coach, helping leaders and teams identify constraints, improve flow and turn complex ideas into practical action.

HW

Enterprise Adoption Advisor

Holly Wiggins

Holly brings the perspective of someone working where enterprise technology, customer needs and organizational adoption meet. Through her work in enterprise accounts at Asana, as founder of Ladies Level Up and as a co-founder of theCommons Academy, she understands what it takes to move a new way of working from an appealing idea into everyday practice. She advises Acute Incite on enterprise adoption, stakeholder alignment and the human conditions that help transformation take hold.

LC

Talent & Network Strategy Advisor

Liz Capants

Liz brings decades of experience connecting organizations with the people, relationships and opportunities that move work forward. As founder and CEO of EBC Associates and Erudites Networking Group, she works across executive search, talent strategy, business development and trusted network-building. She advises Acute Incite on talent ecosystems, strategic relationships and ensuring that transformation is supported by the right capability, not simply the right plan.

TK

Data, AI & Public-Sector Innovation Advisor

Dr. Ted Kaouk

Ted brings experience leading data and AI transformation inside some of the federal government’s most complex institutions. A former Chief Data and AI Officer across USDA, OPM and CFTC, and founding chair of the Federal Chief Data Officers Council, he understands what responsible innovation requires when governance, public accountability and real-world implementation all matter. As founder of Generative Work, Ted advises Acute Incite on AI strategy, data governance, institutional adoption and turning ambitious ideas into practical, testable ways of working.

Researchers. Designers. Technologists. Facilitators. Subject-matter experts. Assembled around the problem, not kept busy around the edges.

BRING US THE MESSY VERSION

Where does the work currently stop?

Tell us where time gets lost, decisions pile up, customers wait or a new tool is not helping as expected. You do not need a polished brief.